contacting paypal

[ratsack]

Hi Guys,

does anyone know if there is a way of messaging or emailing Paypal in regards to an ongoing dispute. instead of calling ?

I have a very complicated dispute going on, no one seems to know what the other is doing.

[kernowlass]

@ratsack

Until the dispute is escalated to a claim then nothing you do is seen by Paypal and is just between you and the seller / buyer.

Ways to contact customer services........

1. You can click on help / contact and use the message centre option in the blue band at the top of the page (or the very bottom of the page dependent on country).
2. You can click on help / contact and use the phone option in the blue band top of the page (or the very bottom of the page dependent on country).
3. You can send them a personal message via their Facebook page @ www.facebook.com/PayPal
4. You can send them a personal message via their Twitter page @ AskPayPal for Twitter
5. You can use the message centre in your paypal account.
6. You can ask a question on here (answers from community members normally).