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close account

New Community Member

close account

hey I want to close my PayPal account but it says 

Before you close your account…

There's something that needs to be resolved. Please contact customer service, and we'll help you with it.

can you guys help me with this?

 

1 REPLY 1
Esteemed Advisor

Re: close account

@hanaoka 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.