cielfit.com

vinny114
Contributor
Contributor

Has anyone bought from cielfit.com? I have 2 outstanding orders. Tracking for one states that courier Yodel is expecting parcel soon. Dated 14 Nov. The other simply says in transit. Emails are answered that I must wait but 5 weeks is a long time. I’ve opened a dispute.

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2 REPLIES 2

PayPal_Siobhan2
Moderator
Moderator

Hi vinny114, 

 

Thank you for contacting the PayPal Community Forum. 

 

I am sorry to hear you have not received your purchase. I understand you have already disputed this payment. If you have not received a response from the seller please escalate this dispute to a PayPal claim and we will take over communication with the seller. More information on the dispute process can be found here - https://www.paypal.com/uk/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822.

 

- Siobhan 

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vinny114
Contributor
Contributor

Claim escalated 5 December.

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