change dispute or edit open case

[chucksunstar]

would like to change dispute of "did not receive item" to " different than described"

[kernowlass · Accepted solution]

@chucksunstar 

https://www.paypal.com/us/smarthelp/article/can-i-change-my-reason-for-filing-a-dispute-or-claim-faq...

[Polyrhythm]

Not the original poster but I have a question about this: when I go to change case type it asks for additional info and files again like a new case. Is this neccessary if you've already provided the details earlier?