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cash advance fees charged

Mimilou85
Contributor

cash advance fees charged

I made several purchases with my Chase card via PayPal.   Now my bank charges an additional 10 dollars per transaction.  Bank tells me these are cash advance fees?? Told them I did not authorized or made cash advance purchases.  Contacted Aliexpress and merchand told me they did not process the transaction as such???  Contacted Paypal via chat, messenger and phone call since this weekend.   First case was closed for no apparent reason; customer service rep told me on phone I would receive email w/link to report further??? None of that and in the mean time I am charged 9 x10 dollars total of 90 dollars for purchases that cost less than the fee.  So who dunn it??   Chase, Aliexpress and Paypal are not taking responsibility for stealing my money

3 REPLIES 3
ekbaz
New Community Member

Re: cash advance fees charged

I am having same issue.

 

No one is telling me how to reverse this cash advance fee.

 

 

Mimilou85
Contributor

Re: cash advance fees charged

Hi there,  I just received a refund from the bank ( credit card ) they refunded the cash advance fees ONLY after I sent them the communication from Paypal, and the vendor showing them that the charges were not charged as cash advance.   Don't give up I wrote all three entities every day asking for proof where it shows I used my card as a cash advance.   The replies I sent to my bank who in turn finally reversed the 90 dollars.  Hope this helps. 

Thouwlin
New Community Member

Re: cash advance fees charged

That is about to change I got a new terms of service from Chase and they are now saying "Cash-Like Transaction" is the same as a case advance which includes a lottery ticket KIOSK and this little nugget "making a payment using a third party service including bill payment transactions not made directly with the merchant or their service provider."  Pay-Pal is a third party service.  This goes into effect in April 2021.