careu facebook scam - boots order - claim dispute denied by paypal

[dupedshopper19]

Just wanted to get this warning out. DO NOT Order any boots from Careu or possible other fake Chinese store fronts advertising really cute boots on Facebook..  I made the mistake of placing an order on October 11, 2019 and used PayPal thinking I would have buyer protection. My account was charged immediately, I never received a shipment confirmation or follow-up. 3 I finally contacted seller via Paypal on November 24, (as recommended by Paypal) and they replied "so sorry we missed this, here is a tracking "  - the tracking was for a product that had yet to be shipped. 4.  the "item" was marked as delivered on 12/9/2019 and Paypal immediately closed my issue NOT in my favor - without checking to see if  I  even received the item. When I got home I discovered I had indeed received something.   I received these beauties below.  Cheap, vinyl, smelly, unwearable facsimiles of boots.  Nothing like the picture or description from my order and nothing anyone in their right mind would buy or wear. very disappointed, PLEASE DON't Make the same mistake I did.

Ocheap vinyl / rubber bootssmelly and unwearable

[kernowlass · Accepted solution]

@dupedshopper19 

Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.


HOWEVER you may still have the option to do a charge back if you funded your paypal payment via a credit card.
Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).
https://www.paypal.com/us/webapps/mpp/returns