cant reach customer service

afiqfuad
Contributor
Contributor
how to remove account limitation , i ve submitted all the document about a month ago , then till now . no futher update from paypal.. i cant use my account . ive try to close my account . at the end of process said my account cant closed ive to resolve outstanding issues with my account . and i got no outstanding with paypal
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PayPal_Tricia
Moderator
Moderator

Hi @afiqfuad

 

I'm sorry to hear of the limitation. I can certainly understand wanting this resolved as soon as possible. Once information is provided, our team will review it as soon as possible. The review time varies, depending on the number of reviews our team needs to complete. A review usually doesn't take longer than a week.

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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