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cant log in to my paypal due to old telphone details

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Contributor

cant log in to my paypal due to old telphone details

cant log in to my paypal due to old telphone details plus being cut off when calling paypal relly not good enough paypal new log in messure

3 REPLIES 3
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New Community Member

Re: cant log in to my paypal due to old telphone details

I am having the same problem and need to access my account ASAP
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New Community Member

Re: cant log in to my paypal due to old telphone details

Hello, i cant get in to my caunt. My phone numper has chamged.help
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Esteemed Advisor

Re: cant log in to my paypal due to old telphone details

@1TV1 

@trj123 

@Lola50 

 

Try downloading the app and changing the phone number via settings / using the forgotten password option / trying again another day when sometimes you can get in without doing the verification and then you can go and change the number.

If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.