cancelled order but no refund

adp426
New Community Member

i ordered from 2 different sites and paypal says it refunded it but i checked my bank account today and the money was taken out and its pending. do i just wait a few days to get said refund or contact someone.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@adp426 

 

If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund



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