cancelled order but no refund
adp426
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jan-25-2021
09:37 AM
i ordered from 2 different sites and paypal says it refunded it but i checked my bank account today and the money was taken out and its pending. do i just wait a few days to get said refund or contact someone.
Labels:
- Labels:
-
Disputes
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jan-26-2021
06:29 AM
If you funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
https://www.paypal.com/us/selfhelp/article/i-want-a-refund
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Getting money back from Ebay in Payments Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Refunds cancelled and not received! in Payments Archives
- How do I cancel a pending payment for an order that failed? in Payments Archives
- Never received refund to bank (over 30 days) in Payments Archives