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cancellation refusal

New Community Member

cancellation refusal

I purchased an item today and no more than 4 minutes after the purchase, I cancelled it.  i received a message from the seller that it couldn't be cancelled as it had already been shipped.  Really? Shipped in 4 minutes.  I checked my email  correspondence from the seller and the shipping message was after the cancellation indicating that the item had not been shipped before cancellation?  Recourse?

2 REPLIES
New Community Member

Re: cancellation refusal

Same thing happened to me! I tried to cancel my order several minutes after placing the order! I couldn't cancel it! I emailed ZG technology and they never got back to me!! I would like a refund!
Volunteer Advisor

Re: cancellation refusal

@Ritamfeast1

 

You can cancel a transaction with the seller and then can issue you with a refund but you can't cancel a completed paypal payment.

 

You can open a paypal dispute for non receipt of item (if you don't get it) or item received but not as described (if it arrives and that is the case), you can't open a dispute for 'changed my mind' that would be between you and the seller.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.