can't reopen the case
AB9714
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Posted on
Jul-02-2021
07:01 AM
Hello,
On July the 1st I opened a case because I didn't receive my parcel after 2 month, but bacause I wanted to edit the complaint I closed the case hopefully I can create a new one.
However now every time I try a case opens and after submition I receive a message ''paypal has an error''.
How can I open a new case for refund?
1 REPLY 1
kernowlass
Esteemed Advisor
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Jul-09-2021
03:32 AM
You are allowed x1 dispute per transaction, you are warned before you close a dispute that you won't be able to re-open it again or open another dispute for the same transaction.
Advice is voluntary.
Kudos / Solution appreciated.
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