can't add bank or credit card after 180 days PayPal limitation

Lissa1212
Contributor
Contributor

after PayPal held my funds for 180 days I received a mail that I eligible to withdraw my funds now but I cant add my bank or credit card to the account and I've tried to reach them on phone but to no avail .. Please Kindly help me 

I was told to place logos on my auction list account or on my PayPal website and after withdraw the money to my bank or credit card 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Lissa1212 


You can normally withdraw via any linked bank account / card already on your permanently limited account. I don't think you can add a funding source to that account.

So your best option is to contact customer services and ask them to link a card for you OR send you a cheque with the balance in the post as per link.
https://www.paypal.com/us/smarthelp/article/how-do-i-get-money-out-of-my-paypal-account-faq2316

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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