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beaten by china

joker195555
Contributor

beaten by china

I want my money back and paypal thinks that a zero turn lawnmower can be delivered in a mail box, so they sided  with the sellers lies

 

1 REPLY 1
kernowlass
Esteemed Advisor

Re: beaten by china

@joker195555 

 

A dispute for non receipt is pretty much automated and would be won by the seller if they provided a tracking number that proved an item was delivered to you.

So then it would be your turn to do some work to try and get your money back from your chosen scam seller from ??China??


APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.