automated help
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has anyone ever talked to a real person for help ? i have been trying now for over a week and all i get is automated replies .... i have phoned the telephone number for help and its all automated help that cant sort the problem out - i then emailed and got a automated email back that didnt help - i dont think they even read the emails..... i keep getting sent back to the resolution center where you start all over again with automated answers .... surley someone knows how to get hold of a real person that can think for themselves and sort out a problem ?????
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Well if we can't help then.................
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
WHEN YOU GET THROUGH DON'T SELECT ANY OPTIONS, JUST STAY QUIET or KEEP SAYING 'AGENT'.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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