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account problems.

nika111
Contributor

account problems.

Hello, so basically my PayPal account got limited n after 6 months it said that I could transfer the money from it. today I wanna transfer it but I can't do it on the MasterCard. I tried to add a visa card but it didn't work. it says that my account has problems, i know that it's limited but PayPal emailed my that i could transfer the money but i can't.
1 REPLY 1
PayPal_Ayesha
Moderator

Re: account problems.

Hello @nika111,

 

Welcome to the PayPal community and thank you for your post.

 

I am sorry to know that your account is limited. The best way to get more clarification and resolve this issue is by contacting our customer service so that one of our advisors can check your account and assist you further. Please contact customer service by clicking Contact us at the bottom of the PayPal website to see the contact options.

 

I hope this helps.
Ayesha