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account limitations

ceilylou
Contributor

account limitations

I have an account limitation due to some unauthorized charges on a PP-linked credit card.  The credit card has been cancelled.  PP wants me to remove the account limitation by either letting it put a charge on my card, or by sending PP a card statement.  I can't do either of these since the card is cancelled.  How do I get the limitation removed?

1 REPLY 1
kernowlass
Esteemed Advisor

Re: account limitations

@ceilylou 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.