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account limitations

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New Community Member

account limitations

When I try to go to account limitations and click onj the link get a message that says CANT USE PAYPAL ANYMORE. Wont let me go any farther .

How can i get past this message? 

3 REPLIES 3
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New Community Member

Re: account limitations

It shows thataccount limitation psn store
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Contributor

Re: account limitations

It shows that my account is permanent limited and I can not withdraw my fund or send payments
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Esteemed Advisor

Re: account limitations

@lloydrow 

 

Well you can't can you as you can't use paypal anymore !!!!

 

@davidwalker272l 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so. OR ........

Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.