account limitation why? I've sent documents already several months ago

[lahidalgo12]

I sent documents several months ago. PayPal said they will only take 3 business days to approve. Until now, several months have passed. Still my documents were still not checked. I haven't received any email for changes or request of new documents. Nothing. I am so worried because I have my money trapped in my pay pal account. It is not my fault. I have sent all the needed documents. Why does PayPal take so much time to approve? 4 months to approve seriously???
And now PayPal is so so so so so delay when helping clients. So frustrating. 

[kernowlass]

@lahidalgo12 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.