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account in minus

New Community Member

account in minus

my account is in a minus as a buyer on ebay has opened a case saying they havent received the item!
when will i receive my money back or not be in minus?
and will payments i receive in my paypal help me get out of minus? would i get that money  back?

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1 REPLY
Volunteer Advisor

Re: account in minus

@A_E_Hawkins

 

If your buyer won the dispute for non receipt of item then you have to refund her.

Paypal have already taken the fund presumably so you need to transfer funds into that balance to clear the minus and pay off the 'debt'.

Any funds coming into your paypal balance will off set that debt.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.