account disabled

dmknight100
New Community Member

my aunt chasity reid sent money to my account to help me pay some bills before leaving for cdl school and my account was limited due to abnormal activity unless i provided the correct information, so then i provide the information and i guess it wasnt presented correctly so now my account is disabled completely 

but i have documents as far as photo id and bank statement to provide information correctly, just need a second chance to do so

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dmknight100 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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