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account banned

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vbarrett
New Community Member

account banned

 any advice on how to dispute account banned? I literally use my account for buying things on internet and uber?  There is NO way i could have violated any agreement.  I cannot get any details on reasoning!  

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: account banned

@vbarrett

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

6 REPLIES 6
kernowlass
Esteemed Advisor

Re: account banned

@vbarrett

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

JenerSilva
Contributor

Re: account banned

I'm afraid you're out of luck. Not saying this to be mean, and hell, I'd never side with paypal, ever! The thing is even if you didn't violate any tos they can still arbitrary shut your acct down. They do it all the time. I'm wondering if they're going broke and need our money. Although the eBay split will officially end 5 years from now they're gonna lose a lot of business by then. Too many people are getting shut down. So, they're going to need the interest their earning on our money to cover all their lawsuits and hope to survive the next 5-10 years.
mj_reloadedv2
Contributor

Re: account banned

Agreed it seems people get accounts shut down regularly. What’s going on with that. Dodgy.
Tags (2)
kernowlass
Esteemed Advisor

Re: account banned

@mj_reloadedv2

@vbarrett

 

Actually Paypal don't want to shut down accounts, if you think about it having a Paypal account earns them far more money.

Say they froze your account in with $1000 dollars in it BUT you regularly earn $4000 dollars a month, that monthly amount would soon earn Paypal more in fees than the $1000 they froze.

 

They WANT folks to have Paypal accounts that is the whole point of the business so they only close it when there is a violation of their terms the most common being.

 

1. Sellers selling and accepting friends/family payments to evade fees.

2. Selling items that are unacceptable on Paypal.

3. Underage accounts.


Advice is voluntary.
Kudos / Solution appreciated.
mj_reloadedv2
Contributor

Re: account banned

Yet they shut down at the word lawyer, shady **bleep**

delorerae
Member

Re: account banned

I did none of those things all I do is buy stuff and nowhere near as expensive as the amount you’re pointing out the most expensive thing I have Botton was $200 that’s it that is my cut off limit and even that is an extravagant amount for me yet I got permanently banned and they withheld $50 for me for a full year