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account Limitations

marwan9
New Community Member

account Limitations

hi,

my account has been limited and PayPal is asking me for providing a receipt from a supplier while I'm selling services online as I offer trading services and I receive my money on PayPal without using receipts. I'm not selling physical goods!! please how could I solve this?

2 REPLIES 2
michaelgabriel7
Contributor

Re: account Limitations

You must have a receipt in using the PayPal merchant as a seller
kernowlass
Esteemed Advisor

Re: account Limitations

@marwan9 

 

Contact customer services to let them know that information?


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.