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Read a lot about Zestads limited masks being a fraud, what is the true story?
Solved! Go to Solution.
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Same here. Answered a FB video ad for top grade multilayered masks and got knock off KN95 masks made of some impermeable material with breather holes along the sides a fruit fly could get through. My "satisfaction guarantee" email contacts remained unanswered. Scammer putting lives at risk!
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I had the same problem, took a little over a month to get the masks. They ARE NOT WORTH THE PRICE, VERY OVERPRICED. I placed complaints with PayPal and I've had email communications with the company. Also, usually with PayPal, the payment isn't made until the item ships. ZestAds is a RIP OFF.
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Hello, we are sorry you have had to get to this point. If you sent us an email or support request recently, we may have not gotten to it yet but we will.
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Please send us your order number by contacting us at <removed> using the exact e-mail address which you have registered to PayPal which you have filled in the system so that we can further assist you.
This email is for the VERY HIGH PRIORITY cases such as yours here and treated by a separate dedicated customers support team.
WE LOVE to find out what's going on, and solve this case ASAP. We look forward to your email
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Don't worry, all orders from us has been shipped out from our warehouse on time. Our processing time is very fast (2 - 3 working days) to make sure all customers are happy to get their order in time. As delivery is done by Standard International Shipping, please allow up to 7 days for the tracking result available in shipment tracking website. Standard international shipping usually takes 5–19 business days (approx. 1–4 weeks, depending on region).*
*Delivery times are estimates. International orders’ exact delivery dates are difficult to predict. International postal delays may occur in some countries due to COVID-19. Please contact your local post office for more information.
As a result, the delivery of postal items to foreign countries (especially EMS postal items) will be delayed, so the delivery time might be longer than expected, and the tracking status might not be updated for days long; therefore, please wait for the parcels patiently.
We appreciate your patience! Should you need anything else, please let us know as we are here to help you with the whole delivery process.
For further information, you may contact us at <removed> using the exact e-mail address which you have registered to PayPal which you have filled in the system so that we can further assist you. We look forward to your email.