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I can't seem to find a phone number to PayPal to talk to someone about denying my claim. I never received the Drone X Pro from ZestAds, have never had any communication from ZestAds, and PayPal claims they provided them with a proof of delivery receipt. I would like to have a copy of this fraudulent Proof of Delivery. Can't seem to find any way to communicate with PayPal about this once they denied my claim and basically insinuate that I am the one one trying to pull a scam.
I also ordered a DroneX Pro, that I never received. I filed a dispute with PayPal and it was denied because ZestAds provided a fraudulent proof of delivery. What are the next steps to take? I always thought I could trust PayPal to protect me from scammers like this, but instead I am being treated like the criminal. If there was a proof of delivery, why have I never received one, or PayPal not providing with any proof? Any help would be appreciated. This is the first time I have ever had any issues like this and is very upsetting.