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I places an order Dec 29, 2019 and I was attempting to check if my order had been shipped and I came across all of these complaints. I would hate to learn that Paypal has allowed this transaction to go through if there are others that have complained about this seller. I also bought mine from the Facebook ad.
I pray that this is not the case and I receive the Drone that I ordered. Also, the web address that shows on my order, <removed> is no good. The more I look into this order I find more evidence that I have become the latest victim.
Solved! Go to Solution.
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update: Today i got a refund.
1) I requested return postage from Paypal.. (15 items can be returned per year upto 15£ per item)
2) Sent item back by recorded post *13.50£uk*
3) Gave PayPal tracking number and put clearly on label that this is a returned item and must be signed by Zest Ads only. Supplied photo of package with label and receipt for postage with tracking number.
POST OFFICE: THIS MUST BE SIGNED BY A ZESTADS LIMITED REPRESENTATIVE ONLY OR MARKED AS FAILED DELIVERY
ON TRACKER"
CUSTOMS: THIS PACKAGE IS A NOT AS DESCRIBED ITEM THAT PAYPAL HAS ASKED ME TO RETURN TO ADDRESS EXACTLY AS ABOVE.
ORIGINAL PACKAGING INSIDE INCLUDING ORIGINAL CUSTOMS LABEL
4) Item was delivered back to Zest Ads, well kind of not. "Delivery incomplete (recipient not available – mail item will be despatched to post office for collection)".. Item will most likely be returned to me as it will not be collected.
5)PayPal refunded today. As I have followed their instructions.
I hope you all get your money back. But this is worth a try.
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Still interested in class action.. Refund is in my account. I want compensation for the stress caused by their staff.. I feel that its shocking that we are called liars.. 100s of people can't all be lying.!
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