ZZ Rays Co LTD = SCAMMERS!!!

[math4kathy]

Wish I would have looked here before I purchased their "German intelligent color Progressive Auto Focus reading glasses" ,that were just dollar store reading glasses , for $16.95 from CA.  I got something totally different than advertised, basically +2.50 reading glasses,  and they want me to send it back to China which will cost more ( $35+) that original cost including shipping which was $22.94!!! NOT an acceptable resolution! DO NOT BUY FROM THEM!!!!!!!!!!!!!

[Molly271]

Just had exactly the same happen - brought a Halloween projector from them  they charged in US Dollars got a piece of white plastic sheet a few weeks shipped from Southall Uk . PayPal closed the case on me saying I failed to provide all info , which I absolutely did. This organisation said I needed to ship it back to China for a full refund and sent an address through PayPal written in Chinese. `PayPal requested a translated address which never came, despite me keeping in contact with PayPal they then closed the case in the sellers favour !!! 

There is a post on Facebook I gave just seen where loads of people are reporting a similar scam and Paypal are allowing this to happen, actually they are assisting them .

[Theyguy123]

I bought progressive glasses from des technology network co ltd. Have not received them and cannot contact. The cost was $15.99 before shipping and taxes

[kernowlass]

@Theyguy123 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.

Activate the below link in case you have to return the item at Paypals request (or the correct one for your country as this is the U.S link).
https://www.paypal.com/us/webapps/mpp/returns

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.