We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
To join, please input informations on the file hosted here :
Please note that it will be reviewed by a lawyer and can take some time for a judge to accept.
FYI, I was similarly scammed on the purchase of Star Wars lightsabers - and they sent shoddy Chinese knock-offs instead.
I followed the Paypal return process and I received every single cent of what I had paid, including the return postage.
I agree that Paypal did **bleep** up allowing this scammer to operate, but on the flipside Paypal has honoured its refund policies.
They should still shut down this fake merchant - because many people may be scammed but not apply for refunds. And this scammer stands to profit off peoples' misery.
I found the customer service team in India are strictly paypal protocols only. I think they are too scared to have a independent thought when clocked on in fear of loosing their jobs.
UK customer service is <removed>.
Always ask for a Manager when dealing with paypal over scams.
They have the authority to sort it out on the phone with you after you have submitted the relevant paperwork with returned tracking number.
All paypal want to refund you is proof of returned tracking number to the scammers.
A lot of the return addresses are fake so end up returned to you when become undeliverable.
Why spend a fortune on returning a big package when a empty envelope with a return tracking number is a lot cheaper and you will still generate the all important returned item tracking number paypal need to refund you.
By the ammount of people getting scammed by the company, I entend to deposit a class action in the name of the victims.
You must have opened a case with paypal (it may still be open or closed on the sellor's favor)
Fill in the infos at : <removed>
Please distribute the link to other victims, add in the comments of this post the name store / website that scammed you. You can also add details here so people will have an easier way to search for it.
Thank you all
Sorry the links are being removed. Let's try this instead write the following removing all spaces in your browser <removed>
Maybe this could be tagged as the real solution. I also made a new topic on the forum. If you want things to move forward, I intend to deposit a class action lawsuit for all the victims. Please make a claim if it has not already been done through the resolution center and fill this document : <removed> I will present the result to a lawyer and deposit it to a judge.