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I made a purchase of the ZG Technology website through FaceBook and received no communication from the seller and I can not find the site. How do I get my money back?
Fiz uma compra do site ZG Technology através do FaceBook e não recebi nenhum comunicado do vendedor e não encontro o site. Como faço pra receber meu dinheiro de volta?
How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
PayPal will lie to you if you start a case, In my case they said the tracking number I sent for the return of goods to ZG technology Co was invalid which was a straight out lie, the number is still able to be used and shows the goods have been delivered. PayPal are a bad company that have lost my business, I am disgusted with their behavior and have reported them to the Australian Authorities, I advise every one else that has been let down bu PayPal do the same,
Clearly they are not feeling ANY heat from Paypal - now they don't even bother to remove the branding from their fake adverts.
And they're still using Paypal. Looks like they may also have yet another name too - CCS Technology