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I bought a drone on <edited>Payments done via PayPal. Inc. Then I found payment was to ZG TECHNOLOGY CO.,LIMITED. I then googled and found both are scam opererators. I emailed the seller as per the email on PayPal and returned undelivered. Will PayPal return my money? I lodged a complain with Paypal, but after reading all these complains, I find it strange that PayPal still service this seller.
Solved! Go to Solution.
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I have recived 2 toy drones, and that was way different than what they showed me.
I wrote Paypal even before they tranfered the money with a referend, that this was a scam firm, when it was brought to my attention
Link to what I ordered after saved as *.pdf
https://drive.google.com/file/d/1R4KMfHnXTvtYCk4UvCN6dyYDySncnHCW/view?usp=sharing
https://www.paypal-community.com/t5/Disputes-and-Limitations/ZG-TECHNOLOGY-CO-LIMITED/td-p/1497476
Even thow, Paypal found all to be in order ???
Hopefully I will resive a payback and the firms account closed.... Think You after all have more evedence than needet.
Michael Andersen
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there is a bigger problem, a fake person is uploading images, where he shows that the product is "Real", the page is called nancy store
strangely, it is the only user that they let upload a photograph, look for the image in the publication, for privacy reasons I will not put it directly And if possible, report the publication
the page name es Nancy store
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I made a purchase of the ZG Technology website through FaceBook and received no communication from the seller and I can not find the site. How do I get my money back?
Fiz uma compra do site ZG Technology através do FaceBook e não recebi nenhum comunicado do vendedor e não encontro o site. Como faço pra receber meu dinheiro de volta?
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How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.
Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
https://www.paypal.com/webapps/mpp/first-dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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