ZG TECHNOLOGY CO.,LIMITED.

Punuk
New Community Member

I bought a drone on <edited>Payments done via PayPal. Inc. Then I found payment was to ZG TECHNOLOGY CO.,LIMITED. I then googled and found both are scam opererators. I emailed the seller as per the email on PayPal and returned undelivered. Will PayPal return my money? I lodged a complain with Paypal, but after reading all these complains, I find it strange that PayPal still service this seller.

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marsoub
New Community Member

I ordered 26/06/2018 after facebook publicity. I didn't receive anything until now. Package should be under way  already for 10 days....

Now I realise that this is a scam. But also I see that many people have problems with this company. They do not answer email. Why is Paypal still working with this firm?

This is fraud! I ask for help from Paypal! 

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Gbit
Contributor
Contributor

i was sent a small drone, i ordered the water resistant with 1080 camera   i got a toy...worth 10 bucks if that... this company is a scam and PAYPAL  dont do anything about it...............


@mdp716 wrote:

This company is aggressively selling drones on Facebook - the link attached to the ads currently takes you to a website called NewStarry.

What they advertise and what you actually get are entirely different.  The product you get is a drone that is not even an inch wide which is no where close to what is depicted on their website.
It is a scam.

I currently have an open complaint with PayPal and find it ENTIRELY unacceptable that I see so many other complaints about this company and yet PayPal is still processing their orders.



!

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ItoSan
Contributor
Contributor

Same thing. Didn't receive it nor tracked. Asked for refund and they sent a tracking number which isn't working. PayPal is taking too much time to stop and solve this. I see that now they shut down their website which is clearly sign it was a scam. I feel stupid and angry. I was suspicious of course but trusted PayPal and got it only because of them. I'm feeling tricked by them as well 😞

I hope they're gonna pay as back. Fingers crossed.

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Fashionklr05
New Community Member
I make a purchased, on june 30th,2018 for 2 items worth $52.40, their items were very cheap and from the pictures I saw I thought the items was goid qualities. Couple days after I notice I still didn't received my items but I decided to researched the company, and read the reviews and to my surprise I realized that this company is a scam..i tried to get in touched with them from the different emails address I saw but never get an return emailed back I make several attempts and not one answer. I watch a video on you tube with someone has a similar problem and how to get my money back. So, I contacted PayPal and explained that I am trying to canceled my order, the lady from customer service gave me a number but I still could not get through to them. I contacted PayPal and I filed for dispute, Still waiting on the outcome of it..things like thus makes me nervous and I do not Like it...
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JTRACKER
Contributor
Contributor

Well it seems that the only thing left to do is to go to court and sue PayPal...

 

PayPal did not rule in my favour and since the seller "claimed" my package was delivered, I have lost and PayPal does not even need proof.

 

The Post Office has not provided me with any delivery notification, nor has any package been placed in my community mailbox as would be expected.

 

They have not disclosed any communication provided to them from the seller.

 

PayPal and this vendor needs to be put down hard.

 

We all need to report the Facebook Ads immediately as a scam.  They are popping up from what appears to be multiple sellers throughout the day.

 

 

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JESUSandMARY
Contributor
Contributor

On June 6 my girlfriend saw an ad on FB for a Drone (being advertised as the DJI Spark drone) which let her to this website from ZG TECHNOLOGY where I made the purchase with PAYPAL for $89.58 with express shipping.  The express shipping never happened.  She made the purchase because she trusted in PAYPAL as the money handler in case here was any problems.  Cicfun dott com and Newstarry dott shop are some of the fraud sites.

 

She then received a China Post tracking number that never worked.  So we contacted the seller who had 2 different emails and ZG TECH never responded on June 13th we placed a claim with PAYPAL about the shipping and they responded as usual to wait on the seller.  This is where I began to investigate and discovered that the original purchase site was no longer working and there were now more FaceBook Best Drone ads running with the same Drones and different lower pricing of $49 USD.  This is when I suspected it could be a scam.  But how could PAYPAL allow a seller to do this?   

 

Sign #1 that shows that Paypal is not doing their job in investigating ZG Tech

Still no response from Seller ZG TECH, and the claim was in escalation level with PAYPAL.  At this point we just wanted out $89.58 USD refunded for the drone.  But Paypal kept saying that they had to wait for more info from ZG Tech.  Wait for what info? Paypal already was aware of this seller’s scam operation and complaints since March 2018 yet Paypal could only tell us to wait.  That is not what a middle man who handles the money does.  So you can clearly see that Paypal is not doing their job here.  On June 21st we received a letter from the post office that the package with the China Post was stuck at customs and we had to send a copy of the invoice.  So we emailed that invoice and on July 6th we picked up the package and had to pay $32.88 for customs duties!  So now we were at $122.46 USD  We emailed all this including images to Paypal and they never responded.  And once again no response from Paypal.  Paypal was clearly not doing their job and showed no interest in helping.

 

Upon opening the package that came from an address in The Netherlands, I saw that the Drone was not the one advertised not even close to it.  I searched for it by the name (S9 drone) on the box and found it was a $20 junk toy that did not even work properly.  I found this info on various sites in China for the S9 drone.  The drone I ordered was supposed to be the DJI Spark model.  On June 7th we sent in images and receipts to PAYPAL and no response.  Now I was really upset and called PAYPAL and their rep calmed me down and said don't worry you money is safe and you will be refunded.  So he escalated the claim and change it from late shipping to not as described status.  After hanging up I did some more investigating since Paypal was not doing their Job quick enough and discovered a PAYPAL Community Disputes and Limitation post with the title ZG TECHNOLOGY CO LIMITED on here on here on Paypal with disputes against ZG TECH that had been going on since March 2018.  Now I felt used and that Paypal knew all about this and never told us back on June 13th when we placed the claim.  SHAME ON PAYPAL for that.  You can find the link on here or by doing a search on the internet.  I found it on Facebook under angry and upset folks that had been scammed also from ZG TECH and PAYPAL. 

 

Sign #2 that shows that Paypal is protecting this scam seller ZG TECH

Yesterday July 9th, Paypal emailed us saying to return the worthless Drone that does not even work back to the scam artist seller ZG TECH and that is when I researched the return address.  Here you can see that Paypal blocks the Netherland’s address of ZG TECH to protect this scam seller which is wrong because everyone should be aware of this.  Anyway just run a search on the address on your package and you will see what I am talking about.    

 

The return address from the Netherlands on the package read

 

<Removed by Paypal>

The Netherlands

 

The results of this so called legitimate return address that does not exist were numerous reports from Ebay and Paypal that came up with that address in the Netherlands.  NOW I KNEW THAT THIS WAS A WELL ORGANIZED SCAM and possible PAYPAL was in on it or an inside job.  OPEN YOUR EYES PAYPAL!

 

Sign #3 that shows that Paypal is protecting this scam seller ZG TECH

So on July 9th I called Paypal again because the message on the claim said to return the package to some address in China.  The address was in Chinese.  So now I am have to understand Chinese and be an expert at shipping to China.  My question is why should I have to ship to China if the package came from the Netherlands.  But wait it gets better.  The first Paypal rep has no idea of how to help me so she transfers me to a Specialist who tells me that she will email the scam seller so he can translate the address into English. So still the specialist after analyzing everything tells me she needs to follow procedure even though it seems like a scam.  So when I ask her are you helping this scam seller she replies “no we just need to protect the seller as well as the buyer”.  So that made no sense.  I then asked if she was going to cover the return shipping and she said she would send me a promo link to cover return shipping up to $30 USD.

 

Conclusion:

After carefully thinking why did the package come from the Netherlands and why it took 15 days to arrive to us when it was supposed to have been shipped express within 7-10 business days which is what we paid for.  Post only takes about a week from the Netherlands to this part of Europe.  So the seller already had a return there in the Netherlands from other scammed clients and shipped one of those returns to us to buy time.  And now this fraudster ZG Technology wants us to return the drone to China where he originally bought it.  Also if you analyze the video for the drone you can see a blond guy probably from the Netherlands and an Asian with half of his face covered who is probably from China. So there is never any new merchandise just a bunch of returns being reshipped and returned and then reshipped.  Floating returnable merchandise is what this scam should be called.  And they use Paypal because the return policy works for this type of scam.  BUT DON NOT GIVE UP THAT EASY AND PLACE YOUR CLAIM AND LINK THIS POST TO YOUR COMPLAINT TO BACK YOU UP.  BECAUSE THIS IS WHAT IS GOING ON BUT PAYPAL HAS NOT REALIZE IT YET.

 

 

Paypal has lost their mind if they think that the return address of this scammer seller really exists.   So it looks like we will be getting our refund in another 30 days.

 

This case seems more like PAYPAL has been scammed by ZG TECHNOLOGY and now they want to see if anyone actually takes the time to complain and try and get their hard earned money back.

 

PAYPAL as the trusted middle man money handler should be responsible and from all the facts presented here is to blame for not having removed this seller ZG Tech back in March 2018.   Also there are signs that show that Paypal is protecting this fraud seller and helping them to stall.

 

PAYPAL Refund our money and live up to your reputation!   

Jesus and Mary

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JESUSandMARY
Contributor
Contributor

UPDATE.  ZG TECHNOLOGY is now working as NC Technology and continues to post ads on FB marketplace.  We have returned the scam drone to some  address in China that the seller gave Paypal even though the package came from a Netherlands address that has numerous scam reports from EBAY and PAYPAL.   Paypal won't respond anymore because they have nothing to say since they are guilty and to blame.  We are making Paypal refund us the full amount plus $30 USD return shipping.

 

Paypal for sure is protecting this seller.   Looks like PAYPAL is not safe anymore! 

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Iggie9
Contributor
Contributor
PayPal have shut down my claim as I’m not willing to return the item at further cost to myself. It is not cost effective and let’s be honest, any trust I had in this company is gone, so even sending it back would not give me confidence in a refund. Shame on PayPal
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TZRPM
Contributor
Contributor

 


@JESUSandMARY

Exactly the same saga except mine start on June 12, anyway quite after April 28 when Paypal received the first complaint from some one busted in this fraud.

 

I can't understand why Paypal is expecting us to send back things to China, if they were sent from Netherlands, but it looks like Paypal has a lot of different understandings over this all.

 

As far as I allow myself to be concerned sponsored means supported, in the following ad as in all of the ones received by scammed people, the sponsoring is clear stated, so who is supporting thus fraud???

 

At least but not the last Paypal ld is doing it.

 

Sponsored means supported

 

 

@ wrote:

On June 6 my girlfriend saw an ad on FB for a Drone (being advertised as the DJI Spark drone) which let her to this website from ZG TECHNOLOGY where I made the purchase with PAYPAL for $89.58 with express shipping.  The express shipping never happened.  She made the purchase because she trusted in PAYPAL as the money handler in case here was any problems.  Cicfun dott com and Newstarry dott shop are some of the fraud sites.

 

She then received a China Post tracking number that never worked.  So we contacted the seller who had 2 different emails and ZG TECH never responded on June 13th we placed a claim with PAYPAL about the shipping and they responded as usual to wait on the seller.  This is where I began to investigate and discovered that the original purchase site was no longer working and there were now more FaceBook Best Drone ads running with the same Drones and different lower pricing of $49 USD.  This is when I suspected it could be a scam.  But how could PAYPAL allow a seller to do this?   

 

Sign #1 that shows that Paypal is not doing their job in investigating ZG Tech

Still no response from Seller ZG TECH, and the claim was in escalation level with PAYPAL.  At this point we just wanted out $89.58 USD refunded for the drone.  But Paypal kept saying that they had to wait for more info from ZG Tech.  Wait for what info? Paypal already was aware of this seller’s scam operation and complaints since March 2018 yet Paypal could only tell us to wait.  That is not what a middle man who handles the money does.  So you can clearly see that Paypal is not doing their job here.  On June 21st we received a letter from the post office that the package with the China Post was stuck at customs and we had to send a copy of the invoice.  So we emailed that invoice and on July 6th we picked up the package and had to pay $32.88 for customs duties!  So now we were at $122.46 USD  We emailed all this including images to Paypal and they never responded.  And once again no response from Paypal.  Paypal was clearly not doing their job and showed no interest in helping.

 

Upon opening the package that came from an address in The Netherlands, I saw that the Drone was not the one advertised not even close to it.  I searched for it by the name (S9 drone) on the box and found it was a $20 junk toy that did not even work properly.  I found this info on various sites in China for the S9 drone.  The drone I ordered was supposed to be the DJI Spark model.  On June 7th we sent in images and receipts to PAYPAL and no response.  Now I was really upset and called PAYPAL and their rep calmed me down and said don't worry you money is safe and you will be refunded.  So he escalated the claim and change it from late shipping to not as described status.  After hanging up I did some more investigating since Paypal was not doing their Job quick enough and discovered a PAYPAL Community Disputes and Limitation post with the title ZG TECHNOLOGY CO LIMITED on here on here on Paypal with disputes against ZG TECH that had been going on since March 2018.  Now I felt used and that Paypal knew all about this and never told us back on June 13th when we placed the claim.  SHAME ON PAYPAL for that.  You can find the link on here or by doing a search on the internet.  I found it on Facebook under angry and upset folks that had been scammed also from ZG TECH and PAYPAL. 

 

Sign #2 that shows that Paypal is protecting this scam seller ZG TECH

Yesterday July 9th, Paypal emailed us saying to return the worthless Drone that does not even work back to the scam artist seller ZG TECH and that is when I researched the return address.  Here you can see that Paypal blocks the Netherland’s address of ZG TECH to protect this scam seller which is wrong because everyone should be aware of this.  Anyway just run a search on the address on your package and you will see what I am talking about.    

 

The return address from the Netherlands on the package read

 

<Removed by Paypal>

The Netherlands

 

The results of this so called legitimate return address that does not exist were numerous reports from Ebay and Paypal that came up with that address in the Netherlands.  NOW I KNEW THAT THIS WAS A WELL ORGANIZED SCAM and possible PAYPAL was in on it or an inside job.  OPEN YOUR EYES PAYPAL!

 

Sign #3 that shows that Paypal is protecting this scam seller ZG TECH

So on July 9th I called Paypal again because the message on the claim said to return the package to some address in China.  The address was in Chinese.  So now I am have to understand Chinese and be an expert at shipping to China.  My question is why should I have to ship to China if the package came from the Netherlands.  But wait it gets better.  The first Paypal rep has no idea of how to help me so she transfers me to a Specialist who tells me that she will email the scam seller so he can translate the address into English. So still the specialist after analyzing everything tells me she needs to follow procedure even though it seems like a scam.  So when I ask her are you helping this scam seller she replies “no we just need to protect the seller as well as the buyer”.  So that made no sense.  I then asked if she was going to cover the return shipping and she said she would send me a promo link to cover return shipping up to $30 USD.

 

Conclusion:

After carefully thinking why did the package come from the Netherlands and why it took 15 days to arrive to us when it was supposed to have been shipped express within 7-10 business days which is what we paid for.  Post only takes about a week from the Netherlands to this part of Europe.  So the seller already had a return there in the Netherlands from other scammed clients and shipped one of those returns to us to buy time.  And now this fraudster ZG Technology wants us to return the drone to China where he originally bought it.  Also if you analyze the video for the drone you can see a blond guy probably from the Netherlands and an Asian with half of his face covered who is probably from China. So there is never any new merchandise just a bunch of returns being reshipped and returned and then reshipped.  Floating returnable merchandise is what this scam should be called.  And they use Paypal because the return policy works for this type of scam.  BUT DON NOT GIVE UP THAT EASY AND PLACE YOUR CLAIM AND LINK THIS POST TO YOUR COMPLAINT TO BACK YOU UP.  BECAUSE THIS IS WHAT IS GOING ON BUT PAYPAL HAS NOT REALIZE IT YET.

 

 

Paypal has lost their mind if they think that the return address of this scammer seller really exists.   So it looks like we will be getting our refund in another 30 days.

 

This case seems more like PAYPAL has been scammed by ZG TECHNOLOGY and now they want to see if anyone actually takes the time to complain and try and get their hard earned money back.

 

PAYPAL as the trusted middle man money handler should be responsible and from all the facts presented here is to blame for not having removed this seller ZG Tech back in March 2018.   Also there are signs that show that Paypal is protecting this fraud seller and helping them to stall.

 

PAYPAL Refund our money and live up to your reputation!   

Jesus and Mary


 

 

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Goozombies
Contributor
Contributor

Should I call Paypal and see if they can get me a refund without shipping the item back or should I just close the case and lose my $30?

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