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ZG TECHNOLOGY CO.,LIMITED.

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New Community Member

Z G Technology light saber rip off

I got suckered by he video ads on Facebook, and ordered 2 lightsabers from what turned out to be Z G Technology.  Shipment was delayed due to coming from China, and then the actual product that showed up was laughable.  Well, laughable if it wasn't MY money that bought them.  The video showed metal handles and clashing saber fights, with sounds and all he glory.  What showed up was 2 ridiculous cheap plastic dollar store toys.  Cheap beyond what I can describe.

I have escalated the claim with Paypal, but I'm sure the seller will respond with some bull to try and keep the $50 has anyone successfully filed a claim against Z G Tehnology and got their money back?

  

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Esteemed Advisor

Re: Z G Technology light saber rip off

@sthetx

 

You have buyer protection for 'item received but not as described' BUT as with all NAD claims you will probably have to send the item back to the seller at your own expense first before you get a refund, but wait until paypal find in your favour first.

 

If you activated the 'return shipping on us' link before you made the transaction then you would have help with those return costs.


Advice is voluntary.
Kudos / Solution appreciated.
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New Community Member

Re: Z G Technology light saber rip off

Ordered light sabre and cheap £1 toys received put in claim with PayPal and lost the case. 

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Contributor

Re: Z G Technology light saber rip off

@sthetx

you & 1000's of other have been ripped off by ZG Technology Co Limited.

 DO NOT BE FOOLED BY THE SOLVED HEADER THE SITUATION IS STILL GOING ON SEE HERE---> 

https://www.paypal-community.com/t5/Disputes-and-Limitations/ZG-TECHNOLOGY-CO-LIMITED/m-p/1516778#M8...

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Contributor

Re: Z G Technology light saber rip off

Yo tambien he realizado una compra a esta empresa y antes de que sea mas tardes y no haya remedio, quiero anular la compra y que se me realice el reembolso del dinero. Lo que no entiendo es que despues de cientos de usuarios que han estafado, aun sigan dandoles soporte tan alegremente... Necesitaria saber cual es la forma mas rapida de anular el pago.

 

Gracias y un saludo.

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New Community Member

Zg technology.co limited

I have a problem I pay to this company a watch and receive no answer?
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Esteemed Advisor

Re: Zg technology.co limited

@Crystytudyc

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Zg technology.co limited

I got a refund!! PayPal closed the case in my favour as the cost of returning the item was more that the item I have received. I also mentioned to the agent that this was a Facebook scam and to escalate this to someone higher and pointed her in the direction of this thread. She said that zg technology are under investigation but she would pass on my concerns. Hope you all get the refund you deserve
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Contributor

Re: Zg technology.co limited

@supercharger99

 

I'm glad to hear it!!!

But all things considered it's absolutely RIDICULOUS of the BS you had to go through over a POS cheap Chinese drone.

I mean just the nonsense a person has to go through to get a valid return shipping address is ludicrous.

Especially when it's evident that a company is being shady & has had above normal complaints about the same products & false advertising methods.

Think about this, hypothetically if a company has had above normal disputes & complaints all Paypal would have to do is order one of the products that there is abnormal complaints over..

Yes I know Paypal cant be running around buying stuff from all the companies they service BUT not every company has 75pages of **bleep** off end users either.

Heck then they could donate the item to a charity for a tax write-off..

heck they can put Olivia in-charge of this new system cause it looks to me like she has alto of time on her hands cause she ain't here giving guidance to Paypal users who are in-need of help/advice/guidance

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Contributor

z g technology

ZG TECHNOLOGY ... Where do i start.... is it the fact that i am a seasoned ebayer, amazonian, online purchaser. or that something that should have jumped out as too good to be true 😞

I recently purchased what i thought was a super deal smartwatch from Z G Technology on Facebook. I never received an acknowledgement from the company, which usually happens straight after the payment goes through.. I still have not received a despatch notice. so I googled the name Z G Technology and guess what?? over 6500 posts on various forums and communities regarding the various scams this company have got running at the moment. they must have a bigger warehouse than Amazon as they stock everything from the latest hitech drones to wigs. movie memorabilia, remote control cars, watches, phones, belts, makeup, lightsabres, infinity gauntlets, hulkbusters, trainers, tee shirts, armani, calvin klein, channel. the list is endless. they should be one of the biggest retailers on the planet but... heres the catch... they dont actually have any of these items and the copies they do sell are sub-standard knockoffs worth a couple of GBP. how do we stop this?? first we need Facebook to closely control items that are advertised on their site. everyone who buys anything off an advert on Facebook must already be thinking that the seller has been through a strict verification but no!!!!

Finally, there is no clear way to see that ZG Technology is the final vendor as they use so many different cover websites. you will only see it on your paypal statement after the money has gone! so, some advice... if it looks too good to be true then it 100% isnt. do not buy as you will spend weeks and weeks trying to get your money back

 

Regards

 

Gerry