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ZG TECHNOLOGY CO.,LIMITED.

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Contributor

Re: ZG TECHNOLOGY CO.,LIMITED.

I got the same crap Laser Sword instead of the Star Wars Darth Vader FX Light Saber. Crooks and Facebook and PayPal are cupable in this scam.Ama 

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New Community Member

Re: ZG TECHNOLOGY CO.,LIMITED.

I bought the iron man mask after I saw some publicity on instagram. Few minutes after the transaction I realized that this is a big scam. Asked paypal to not complete the transaction but wasnt effective. ZG techonology is a big scam and they are everywhere .. instagram, facebook, ebay and nobody is blocking them to keep stealing money from honest people. After hundreds of complains I am pretty sure if I try to purchase a new product from this seller now the transaction goes through paypal. After several communications with paypal nothing was done. Feel I am going in circles always same questions, same answers and same recomendations. Tought paypal transactions were safer, but I was totally wrong. We should get together to resolve this one we cant let it go without refunding everybody here and stop these fraud once and for all.
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Contributor

Re: ZG TECHNOLOGY CO.,LIMITED.

@Woods 18 Did you try calling your credit/debit card provider ie:visa/mastercard for a chargeback, on the grounds that you did not receive what you paid for that you received the counterfeit/knockoff item.. For it's evident that PayPal definitely does not honor its customer protection policy on a consistent basis and even when it does it makes us PayPal users jump through hoops.. ALL CREDIT/DEBIT CARD companies have clear policis regarding knockoff/ counterfeit products because I WOULD BET YOU ANYTHIG THAT ISNT OFFICIALLY LICENSED IRONMAN MASK!!! NOR DOES IT HAVE MARVEL LOGO ON IT ANYWHERE & IF IT DOES NOW WE'RE INTO A WHOLE NEW RELM OF CRIMES!! So visa/mastercard/etc have strict policies about counterfeit and knock off items that you would do a refund as well as PayPal
Contributor

Re: ZG TECHNOLOGY CO.,LIMITED.

Well, I got an email that I will recieve my refund. It should be placed in my account in 5 business days. So I will be waiting for it. I followed the instructions sent to me. But I also used the original package/envelope with the original mailing sticker on the backside to be sure. I was garanteed that as long as I followed Paypal's instructions, I would get my refund. There is hope for other folks!
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Contributor

Re: ZG TECHNOLOGY CO.,LIMITED.

Please can you refund my monies, this is not fair, Fiona
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Contributor

Re: ZG TECHNOLOGY CO.,LIMITED.

I do regret not having seen this before I too got taken by this seller.  I opened a claim with Paypal and did "qualify" for a refund.  However, I have to pay to ship product back to China.  Refund = 59.95 but need to pay over $100 to send back.....I guess it was my turn to get taken by this thief.

 

I've been a loyal PayPal customer since the company started.  In this instance, my real disappointment is with PayPal....there's more prove here than I care to mention associated with the seller's fraudulent practices.  But PayPal has done nothing to stop it.

 

PayPal - There's a seller that is stealing from your customers!  Does anything else really need to be said??

 

I'm not sure how many customers PayPal has lost over this.  Whatever the number, add one more.

Contributor

Re: ZG TECHNOLOGY CO.,LIMITED.

To PayPal and its members/clients,

 

With great appreciation myself and my company hold to PayPal's services, I am currently holding on personally spending with any online offers and paying through my PayPal account. The reasons being, 1st) After so many complaints about certain companies, PayPal still allow these companies to operate using its platform, resulting in more casualties. 2) When mistakes (Intended or Unintended, but mostly Intended) by the supplier happen, it is the supplier's responsibility to withdraw/recall the product because in most of the cases, the buyer, by paying courier charges to return the goods ends up spending more than he had paid to purchase an item and have it delivered to him and will refrain accordingly from returning it. In this case, there are 2 losers: 1) The buyer who lost his money, 2) PayPal, who lost the confidence of its members and their transactions.

 

I strongly advise PayPal to act swiftly on these 3 issues:

1- Creating an Evaluation System for the Suppliers where the client gets to see reviews before he/she buys

2- Based on the Evaluation System, PayPal should Blacklist and Block payments to those troublesome suppliers

3- Amend the Return Policy, by making the supplier pay for the return of a damaged/non conforming product. Otherwise, PayPal is penalizing its customers and the culprit is let to runaway. this defies the security spirit, PayPal is trying to convey to its members/clients.

 

Thank you.

Moderator

Re: ZG TECHNOLOGY CO.,LIMITED.

Hello @supercharger99,

 

I just wanted to let you know that your previous post posted twice, and I assure you that only the duplicate was removed. Your concerns are valued here and thank you for contributing. 

 

Thank you,

Michelle

Contributor

Re: ZG TECHNOLOGY CO.,LIMITED.

Wow ! I buy a drone with some accessories for 200$ us. to: (Social reason ZG TECHNOLOGY CO.,LIMITED ) how this cie can make business yet with  Paypal after few hundreds complaints. I hope Paypal refund each one of us, otherwise Paypal seems like in conflict of interest because Paypal continuous, despite his knowledge of hundreds of cases, to make $$$ with this situation. I did 600 purchases with Paypal without problem. so I hope I'm protected and refund. If not I close my account. 

 

Contributor

Re: ZG TECHNOLOGY CO.,LIMITED.

Hello everyone, I have the same problem here, purchase the star wars lightsaber got a cheap plastic toy in the mail, paypal request me to return the item to get a full refund, after contacting paypal 3 times, telling them it will cost more to return the item from where I am located Canada back to China, they finally argreed to refund the purchase amount $29.99 USD and not the original amount that they charge me in Canadian dollars, at the end due to paypal currency exchange rate I still out $3 USD, well lesson learn, the deal is too good to be true.