ZG TECHNOLOGY CO.,LIMITED.

[Punuk]

I bought a drone on <edited>Payments done via PayPal. Inc. Then I found payment was to ZG TECHNOLOGY CO.,LIMITED. I then googled and found both are scam opererators. I emailed the seller as per the email on PayPal and returned undelivered. Will PayPal return my money? I lodged a complain with Paypal, but after reading all these complains, I find it strange that PayPal still service this seller.

[LindaWivey]

It looks like many people have had an issue with a drone purchased from Gearfun. The item sent was a cheap plastic toy, not the robust heavy drone advertised. The payment was processed by PayPal. Trying to find out how to get a refund.

[LindaWivey]

It looks like many people have had an issue with a drone purchased from Gearfun. The item sent was a cheap plastic toy, not the robust heavy drone advertised. The payment was processed by PayPal. Trying to find out how to get a refund.

[logic_turbo1]

it is now operating under the name cicfun. and  ZG TECHNOLOGY CO.,LIMITED i realised after 10 mins of ordering mine as i was looking at other drones and noticed the one from cicfun looked exactly like the mavic air. i asked for a refund within the hour and posted a dispute  with pay pal. nothings been done. i now have a tracking number that dont work  and even if it does come it wont be the drone that was advertised so i dont want it. so why are pap pal making life hard by not letting me cancel the order and getting the money back off  ZG TECHNOLOGY CO.,LIMITED cant tell me thay havnt twigged this company is fraudulent 

[kernowlass]

@logic_turbo1

Open a dispute to get your money back as per all the advice above.

[Petetree]

So i seen the shop on Facebook, paid through PayPal for a Fishing Drone i didn't get confirmation of shipping etc after a few days i emailed them and got no reply.I contacted PayPal and started the dispute process and now waiting on a deadline for them to respond. I since googled them and found all these stories of them doing this to other people.

i am not really sure what can be done for me but fingers crossed PayPal with help me out

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[Tazbee79]

I purchased one of those beautiful wigs that keep popping up on ads in Facebook and on Amazon Prime however when I got it it's not a lace front.it's nothing like the picture as a matter of fact it looks like an old lady from a Baptist Church wig it's not even what it's supposed to be. What do I do

[kernowlass]

@Tazbee79

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

[anyraq]

I realized the scam the day after by sending a confirmation email

[DDSanden]

I ordered a light saber for my grandson from a site advertised on FB. then I went to PayPal and realized that this was the company that was payed. then I googled them and found all these scam reports.. will PayPal return the funds if this is a scam? is there a way to cancel the order? 

Why does FB and PayPal allow these scammers to even advertise on their pages?

[kernowlass]

@DDSanden

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.