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I purchased an item from <removed> Co., Ltd. Paid shipping and they finally sent me something... the WRONG item. Now in order to get a refund of my full original payment, I have to pay to ship back the WRONG item. NOT my fault but I have to pay shipping in order to get my full refund. Oh, and they say what I send back has to be in perfect condition. What a complete SCAM. International shipping costs are not cheap... so I am out money. Thanks PayPal for having MY back! 😞 Buyer Beware!!!
Solved! Go to Solution.
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I ordered a smart side table with cooler paid 29.97 and recieved a fingernail tool kit worth about 2$ . They also want me to pay return shipping plus only offered a 30% refund.
There has to be some legal recourse.
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I totally agree & I have been scammed too.
I saw their very nice & convincing advert on a "Reduce Household Food Waste" box-like device priced at $19.99. Seemingly, this was at a special offer.
Since it was during the C-19 pandemic & there's lock down where I live, I was waiting for the shipping company to call & inform me that the item had arrive. Then when I finally checked my post box, there was this packet, palm size.
Not the Reduce Household Food Waste (which looks like an office shredding machine) I paid for. I don't expect that parcel to be just delivered into my postbox..!!
When I finally wrote to Yunhan, they gave me unsatisfactory consolatory responses & also asked me to return the item at $20 shipping.
When I pushed for a refund, they initially agreed to a 30%. after negotiations, it was increased to 70%.
However, they want me to remove the "dispute" i had lodged with Paypal first before they can execute the refund.
When I checked at payPal, to cancel this dispute, there's an advice to ensure Supplier have made restitution or refunded, before closing the case.
I hope PayPal will take note of all our complains & STOP them from scamming more genuine buyers like us..!! Wonder if there's a way to send these scammers to jail..?
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@Eastvind definitely try what I said in my previous reply. I ended up getting my refund after they had settled in the companies favor at first
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COME ON paypal. wake up & smell the coffee. there is TWELVE yes TWELVE pages regarding this company all complaining about the same situation. they are RIPPING us off. something HAS TO BE DONE!!!!!
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@mglister57 did you open a dispute with paypal? If not you should. I told them I shouldn't have. To pay $20 out of my pocket to return something that I didn't want and never ordered. Said I wasn't paying for that companies f.. k up. On top of that the company was only offering a 30% refund. It took me a little bit because I originally filed the dispute under item not recieved but it has to be under item is seriously not what it was suppose to be.
Paypal told me to just keep it. And got full refund
Good Luck
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