Ysole Company Ltd - scammers

[chrysgonz]

Facebook advertising Revmill small ice cream maker for $34.77.  I buy it thru Paypal.  Envelope arrives one month later and is a cheap juicer that runs by USB Cable but doesn't work.  Paypal contacted... partial refund offered, but I refused; I wanted my total refund.  I was made to send Paypal an image of the original item I ordered, the Tracking Label from the envelope I received containing the wrong item and a picture of the wrong item (3 attachments).  I get an email stating I must mail back to China even though the item came from California.  I take it to the post office today and find it will cost $53.77 to mail it back.  You know who lost in this.  Even if I was stupid enough to mail it back, I know I would never get the refund.  I am still fighting with PAYPAL.  I will use my credit card whenever possible, instead of PAYPAL.  No one wants to help.

[smv1313]

Same thing happened to me and PayPal closed my case.  I ordered a Nintendo gaming system for $32.98...what I received was a small gaming thing not what I ordered.  I opened a dispute with Paypal.  Company offered me a partial refund.  I wanted all my money back.  They told me I had to ship back but did not provide a shipping label...why should I have to pay for shipping for the incorrect item...so I requested through Paypal a label and PayPal closed my case and now no refund and they won't respond to my case anymore.......So I am out $32.98!!! and what I have is a cheap piece of crap!

[Slowrider305]

Same issue here.  I ordered 2 touch faucets for a total of $49.80.  It takes over a month but I get a small unpadded envelope with two faucet aerators that I can pick up at the local store for less than $10.  I got back and forth with the seller and they NEVER offered for me to send it back but offered various levels of refund PLUS suggested I sell on Ebay to get some additional money back.

I open a case with PayPal.   What a joke.  They used to care but now you can tell its nothing more than an automated system with standard responses.  first is a 50% refund offer, of course I decline. Keep in mind PayPal kept changing when I was going to get any action from then.  The Final offer, and I say final because there is not option really, is to send the item back to China. The seller knows I am not going to send it back because it is not cost effective and Paypal only gives me the option to upload tracking information.  I can't even dispute it!!

I have learned a big lesson:  Paypal is no longer for the buyer which they used to say all the time.  Moving forward, I will only use my credit card that has buyer protection.   Now I am out the $50.

[Harryp11]

My wife ordered two sets of self colouring baubles along with a machine that spins them so they can be decorated with felt tip pens

we received twelve cheap plastic baubles that can be brought for 50p at B and M in a envelope with nothing else I believe I realised it was scam immediately but tried to get a full refund but like everybody else I was asked to return them to Whuan City, China which would cost me more than I had paid for them so I'm willing to take the hit and put it down to a lesson learnt I just hope PayPal jump on this and stop these scammers because they will be the ones that pay in the end when people loose trust in them

[Sablafo]

Da quanto leggo non sono solo.........hanno prima cercato tramite innumerevoli mail di rimborsarmi con uno sconto del 5% - 10% di sconto su un prodotto ricevuto che non ha ancora capito cosa sia e a cosa servi (avevo comprato un stazione Meteo ). Ora per il tramite paypal mi vorrebbereo rimborsare il 50% (se li schiaffassero nel c..o) ovviamente non ho accettato. L'acquisto è stao effettuato su Facebook a fine agosto.

[Labsarebest]

Just been through the same thing. Why is PayPal allowing this to keep on happening.