Your account access is temporarily limited

Smarts
Contributor
Contributor

please i have upload all that was required and still my paypal account remains temporarily limited, the order i made from fiverr the money was debited from my bank account, fiverr can not receive order and my money did not return to my account,. what do i do? 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Smarts 


You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_Rich
Moderator
Moderator

Hi Smarts,

 

Thanks for reaching out to the PayPal Community forums for assistance with this issue.

 

Refunds are generally sent back to the funding source used to make the payment. Different payment methods have different timeframes for the refund.

 

Here is a link with more information about refunds and how they are processed. You should be able to find an accurate timeframe for the funding source you used: https://www.paypal.com/ng/smarthelp/article/where-is-my-refund-faq1212?app=searchAutoComplete.


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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