Your account access is temporarily limited and a Bank Statement didn't work.

goodiesohhi
Contributor
Contributor

So my account access has been temporarily limited and I have no idea why....

I submitted my most recent bank statement, it's an electronic one because that's what my bank account is set up to provide.

It was rejected.

Is it because it was electronic? Or is it because my name on Paypal is Alex because thats what I go by and didn't even think about it when I used it for paypal even though my legal information has my Chinese name.

Login to Me Too
1 REPLY 1

nevadasmith
Advisor
Advisor

name must match EXACTLY,john and johnnie wont do,

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.