Your account access is limited

Alex197
Contributor
Contributor

So, my account got limited because I had no proof of address for the last 2 months, now I got it but I can't submit it, at least I don't know how.

If I go to restore my account it's already saying "Thank you for providing the required information. We’ll get back to you within a few business days."

Paypal did contacted me a long time ago but it seem that they forgot to refresh the page for me after being rejected and now I don't really know how can I submit the right one.

If anyone have some steps for me I should follow, that would be highly appreciate !

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Oregon11
Advisor
Advisor

@Alex197

 

Here is a PayPal link for the document uploader. When finished, let PayPal know their request was submitted.

 

https://www.paypal.com/cgi-bin/webscr?cmd=_file-upload-or-fax-outside-resolution-centre&file_upload_...

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5 REPLIES 5
Solved

Oregon11
Advisor
Advisor

@Alex197

 

Here is a PayPal link for the document uploader. When finished, let PayPal know their request was submitted.

 

https://www.paypal.com/cgi-bin/webscr?cmd=_file-upload-or-fax-outside-resolution-centre&file_upload_...

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azharali
New Community Member

Hello, My account access is limited, I am providing all of the Personal and Business information. And I see a green checkmark. But the last step Verify your account using your credit card can't verify I am already adding a credit card and confirm, please let me how to restore my PayPal account.

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Tundik
Contributor
Contributor
Hey...
It's ridiculous to keep checking for a week ... recently they said I was going to get my account back soon, and it locked today? This is totally unacceptable, outrageous! I've provided everything you asked for confirmation, but how do I break the user terms? I do not even explain what I did wrong, I sent my identity card, the better proof that my account number is mine? because I give if I need to. There is no confirmation code in my online bank yet because the booking is slow in OTP, I can not do that. As soon as it comes and I see the code I will confirm it...
I appeal? Of course I'm up appeal reviewing because there was an error ...
I missed the black friday for this stupid thing, I was hoping today I could finally pay my debts to my friend, but I completely dumped my account ...please
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aynaco
New Community Member

I have been writing to Paypal for weeks now and they don't even bother to reply.  Is this how they run their business?  I have been a customer for years and now they want to verify my identity.  How stupid.

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kitdanica
Contributor
Contributor

Hello does anything happen now to your account? Did they remove the limitation of your account now? I am wondering because I am having the same issue as yours.

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