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narada
New Community Member

hi i got account limitation to 1000$, I try to unlock it with update all the detail but paypal answer to me the detail is not enough.

For address i don't have any bills because is all on my boyfriend name i got 

. bond for the house we living

. the receipt for the rent we pay every two weeks

. my phone bill

but when i send my detail they didn't accept what i should bo?

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@narada

 

Contact customer services and ask what they will accept or how you can resolve things.

 


Ways to contact customer services........

1. You can click on help / contact and use the message centre option in the blue band at the top of the page (or the very bottom of the page dependent on country).
2. You can click on help / contact and use the phone option in the blue band top of the page (or the very bottom of the page dependent on country).
3. You can send them a personal message via their Facebook page @ www.facebook.com/PayPal
4. You can send them a personal message via their Twitter page @ AskPayPal for Twitter
5. You can use the message centre in your paypal account.


Advice is voluntary.
Kudos / Solution appreciated.
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