Your PayPal claim PP-D-59831029: request for additional information

richardalonso19
Contributor
Contributor

hi

 
The seller did not provide a complete address to mail the package to? How am I suppose to mail the package?
 
Rick
Login to Me Too
1 REPLY 1

Ragnar_Lothbrok
PayPal Employee
PayPal Employee

Good day @richardalonso19 

 

Thanks for posting.

 

It highly is recommended to contact Customer Service if the initial return shipping address is incomplete as we don't want you claim to time out due to no response. To get there, kindly click "Contact" near bottom of the PayPal pages to see options available to get ahold of a representative.

 

You may also find the below link helpful when it comes to shipping the item back to the seller.

 

Can I get free shipping on a PayPal return? 

 

 

***If you saw a post that is helpful, kindly give the author Kudos or accept it as a solution. Thank you and keep safe!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.