Hi Everyone,
I am currently a business account user from Indonesia.
One morning, I suddenly received an email stating that "Your PayPal account has been further limited" because they require documentation on my business address; to which I already provided before.
The documents that I provided were government issued documents that stated my company name and the business address.
The document was even a tax registration of our business (NPWP we call it in Indonesia), to which I believe is one of the most legal and legitimate documents I know of.
I tried contacting them through Paypal Message Centre, Facebook Messages, Instagram DMs, and their customer service email but still yet to receive a response.
Please kindly advise me in what I can do to resolve this issue, I am desperate for a solution as I cannot receive payments from international customers (which I critically need during this devastating pandemic) and I can't withdraw money from this account.
Thank you and any help will be MUCHHH appreciated.
