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You can no longer use PayPal - wait 180 days but still no release of funds.

paprbkuropro1
New Community Member

You can no longer use PayPal - wait 180 days but still no release of funds.

My account was closed last October 2020 due to User Agreement issues. I was told that the funds will be held for 180 days, at which point I'll be contacted  by Paypal. It has been 184 days since and no email. I don't know where to raise this.. Any help is appreciated. Thanks!

1 REPLY 1
PayPal_Ayesha
Moderator

Re: You can no longer use PayPal - wait 180 days but still no release of funds.

Hi @paprbkuropro1
 

Welcome to the PayPal community and thank you for your post.
 

I'm sorry to know that you can no longer use your PayPal account. Usually, once 180 days have been completed, you should have received an email regarding your account status. As you haven't received any notification, the best way to get more clarification and resolve this issue is by contacting our customer service so that one of our advisors can check your account and assist you further. Please contact customer service by clicking Contact at the bottom of the PayPal website to see the contact options. They're also available through Twitter direct message or Facebook private message. 

I hope this information is helpful.
Ayesha