You can check out anytime you want, but you can NEVER leave?

fallinglikerain
Contributor
Contributor

Want to close pay pal account, as when setting up, it asked too many personal questions for an ordinary person, but to leave, I've got to complete the answers to those personal questions! To add insult to injury they put "limitations" on my account! How do I get out of this hell?

Login to Me Too
1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi fallinglikerain, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

It is not possible to close a PayPal account when a limitation is in place. When an account is limited, this can be due to security reasons or to request additional information. Generally, the relevant team always lists the steps to remove the limitation in the Resolution Centre. Please complete the steps listed in the Resolution Centre, to initiate a review on your PayPal account. Once the limitation has been resolved, you will be able to close the PayPal account. 

 

- Siobhan 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.