Yokawa Network Limited
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This company is a SCAM and Paypal will not help you. They continue to close the open cases I file. I am ashamed that no one will help us go after a company who is scamming people all over the country. Please BUYERS BEWARE and push back with Paypal for them to stand up and go against this company. So many people are affected by this company and especially around Christmas. I filed a missing package report with USPS as the fraudulent delivery notice did NOT show it was delivered in MY mailbox (which the item will not fit). It just says was delivered to a mailbox in my town. Come on everyone! Stand up against this company in unisome to stop the fraud!
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APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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It is apparent that this company is a scam. I CANNOT obtain this document as every email that I send to this company comes back "returned". Please advise.
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