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7/8 Ordered HDMI striplights for tv. $49 with shipping. never received email confirmation from website. Paypal charge came from this Yokowa Network Limited. Next day the website I ordered from was gone. Filed a dispute with Paypal. Of course, like so many other posts here, they came back with a tracking number that showed it was delivered to my city, state and ZIP. Now bear in mind there are thousands of residences in my zip code, but that was proof enough for Paypal that my item was shipped!!!??!! I contacted USPS that delivered the item (somewhere) and found it went to a different address than me. Sent an email back to Paypal showing this and was led to believe that this would be resolved in my favor. I have gotten a different response on each communication in their message center from a totally different person. No one is on the same page. Now they want an actual official document from the USPS showing the originator and tracking to delivery again when previously they were fine with then email I got from USPS.
Paypal customer service is ridiculous. I am about to cancel my Paypal account after 10+ years and accept my loss.
There are competitors to Paypal these day. So I may be looking elsewhere.
A Class Action against Paypal would be a nice start. I heard someone mention that. They need to be reported to BBB and FTC.
Portions of my updated conversation within my ongoing Paypal dispute (Resolution Center) has dissapeared from the offiical record. They emailed me saying there was an update that requred my action. I was told by Paypal to contact local Police, Feds or the Interner Crime Commission or IC3. I replied within REsolution Center that why are you Paypal taking action. That record is gone.
For those who have been denied satisfaction and a refund from PayPal is there any interest in a class action against PayPal for compensation under their Buyer Guarantee. Clearly their policies for vetting sellers are inadequate and are just feeding these scammers more victims. As for the staff and systems in place for dispute procedures, they are appalling. No one responds on Chat, leaving messages get no response and even the return post before we progress your claim stalls into a dead end of 1 way communication.
Yes. I am interested in a class action lawsuit. Yokawa/ Paypal want me to pay shipping for an order that was fully fufilled. The cost of me paying for returning the partial order is more than the money they owe me.
I am in the middle of Paypal dispute with Yokawa Network Limited. Paypal has thrown the ball back in my court to complain to the IC3, Feds or local police. Has anyone here tried to take their dispute all the way up the process?