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Complainant: Mr Gordon Wadsworth
Financial Firm: PayPal Australia Pty Limited
Case Number: Yokawa
We have closed our file and ordered PayPal to make a full refund !
This is a system-generated email to let you know that we have closed the above complaint.
Please note: if your complaint has previously been the subject of legal proceedings, those proceedings may continue after our file is closed. Therefore it is important that you contact us if your complaint is not resolved.
Australian Financial Complaints Authority
Thats fantastic!!! I was thinking about filing a complaint with the BBB against PayPAl.
Dealing with the Chinese scammers will get us no where! I still cant believe PayPal is not protecting their customers!! They are just as much responsible for this BS as the scammers! I am going to file a complaint today against PayPal! I will keep u guys updated.. Thak u for the insight.. Fingers crossed u get the rest of your money back!!
A poster on this chain made a really good point that we are not paypals customers, we are their product. They are making a cut of the sales from the vendors not us. So it doesn't benefit them to resolve our disputes as for every person Yokawa Scams, paypall takes a cut of those sales.
This is the email from PayPal:
So yesterday I posted in here and someone commented that they filed a complaint against PayPal with the BBB and in turn received a refund for their purchase with Yokawa. I thanked her and went to the BBB website and filed a complaint against PayPal and this morning I received an email from PP stating I am gettting a refund!!
We have to share that info to everyone that has been screwd by both Yokawa and PP!! Goos luck everyone!!
I am from Australia. Where do I have to make a complaint regarding this issue?
We cannot get assistance from BBB I guess. I am very disappointed with Paypal. If they don't take any action I will escalate this to a relevant authority