New to the community? Welcome! Please read our Community Rules and Guidelines
This is the email from PayPal:
So yesterday I posted in here and someone commented that they filed a complaint against PayPal with the BBB and in turn received a refund for their purchase with Yokawa. I thanked her and went to the BBB website and filed a complaint against PayPal and this morning I received an email from PP stating I am gettting a refund!!
We have to share that info to everyone that has been screwd by both Yokawa and PP!! Goos luck everyone!!
I am from Australia. Where do I have to make a complaint regarding this issue?
We cannot get assistance from BBB I guess. I am very disappointed with Paypal. If they don't take any action I will escalate this to a relevant authority
I'm starting the same process today. Paypal denied my claim saying my package was delivered after Yokawa Network sent a bogus tracking number.
When you filed your claim with the BBB was it against Yokawa Network or PayPal? Personally I think we should all band together and start a class action lawsuit against PayPal. They are fully aware these companies are scamming hardworking folks yet allow it to continue because they are receiving their fee for the sale.
I filed against PP.. I am going to file another complaint against them tomorrow for a similar situation but different seller, ShengGuo. PP said it would have a decision on Oct 10, Then the 20th, then the 28th, now Nov 2.. I have had it with F'n PP!!! They don't give a Sh*t about us! I am beginning to believe that China owns them!!!! I am done with them, I changed all my settings and removed PP from my "prefered payments". I will never use them again!! I am sticking with either AmEx or Chase, they both protect their card holders!!!
But I am in with the class action suit against PP!!