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I ordered a "Winter Hooded Jackets" on <removed> payments done via PayPal. Inc. Then I found payment was to "Yedao Technology Co., Ltd.". Later I googled and found both are scam and fraud. They never shipped my package and no refund. I emailed them; but they never responded.
So, I'm requesting paypal to disable their account(Yedao Technology Co., Ltd.") as soon as possible.
Thank you.
Solved! Go to Solution.
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Hi everyone,
I have an awesome update! First, I want to thank everyone for keeping us posted on your experiences and the problems you've been encountering regarding pursuing your refunds. I advised back in January that we heard your complaints and were looking into it, and I promise you all these comments were read and acknowledged.
Recently, Yedao's parent company released a statement that they are unconditionally refunding transactions that are related to undelivered items or incorrect items. I believe the page may be regional, so you can find their Facebook page here. Please check out that post for more information on how to report this and receive your refund if you haven't already. If the link doesn't work, you can always reach out to us directly through phone, Facebook, or Twitter to discuss the case directly with this new information. Thank you again for being diligent! 🙂
- Ashley M
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Hey @Lilmisslmarie,
Thanks for letting me know! I edited my post to provide a few more options to make sure everyone is able to get help with this.
- Ashley M
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link works for me, do you want me to copy/paste the info?
Advice is voluntary.
Kudos / Solution appreciated.
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Hi @Ruckus1,
It seems the Facebook page may be regional since it's working for some but not others. I added a link to their Facebook page to see if that helps. Otherwise, you can still contact us directly for the refund instead.
- Ashley M
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