YC Tech Pay Pal Dispute

Luthier66
Contributor
Contributor

I purchased a Heavy Duty Riveter and Rivets from YC Tech through Pay Pal but I only received the rivets. I contacted YC Tech and they said there was tracking showing that the product was delivered. Obviously there was for what I did receive - but it wasn't everything s described. I then filed a claim with Pay Pal, and it was denied for the same reason - that there is tracking showing delivery. Why does no one understand that I did not receive everything??
What can I do.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Luthier66 

 

Disputes are mostly automated, file for item not received and seller wins if tracking shows delivery.

Why didn't you file for item received but not as described ie incomplete order?


Advice is voluntary.
Kudos / Solution appreciated.
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Luthier66
Contributor
Contributor

I did not know that the disputes are automated. But after I received the denial, I did try to file another as received but not as described and the system won't let me do it.

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