New to the community? Welcome! Please read our Community Rules and Guidelines
They are abusing Shopify to set up their shops. I am communicating with Shopify at the moment as they are used as a portal to set up shop.
At the moment they are advertising with a DeWalt and Makita Toolset, which normally costs a couple of hunderets of dollars, and they advertise for 89 USD. And sureley a lot of people will bite to order it fast as that is to believed a real great bargain.... and offcourse they will be scammed as well.
I managed to get my money refunded from PayPal from my order on onesgos.com. I returned the scam item they send me, and got the costs for return refunded by PayPal as well. The only way you get this done is to send real good proof about the object that was advertised, and the object that was send.
They set up several shops via different URL's, all linked to OrderPlus, and else to another LTD company. I hope that by notifying Shopify they can be limited, thrown out, to abuse Shopify. That being said, they surely will find some other way to continue scamming when the shopify option is closed for them.
@RonWootenJr You could try to see if you can take their domain/website down by reporting it to the abuse department of the hosting/registrar department. Do a whois lookup and you see that the domainname is regsitered with namsilo.com, located in Phoenix. They have a abuse form https://www.namesilo.com/Support/Abuse-Reporting-Procedures
It would always be better if more than one person could make a report when they also were scammed.
That way you might also get something done, or start an investigation for these scamming companies.
I followed an ad I had seen on Insta for an underwater diving case for cell phone, including software and purchase for $42.
After 3 weeks I received a crappy knock off Sports Cam. I tried contacting SHEFLASH by replying to their email only to get an "undelivered/address unknown" response. Same results when I send them an email using the "Contact US" link...
I opened a dispute with PayPal and got a quick response saying they are sorry and offer return for $19 refund..... And they don't provide a shipping label..... They expect me to send it back to China on my dime and offer me less then 50% back for their own mistake!!!
It seems a lot of people have had issues with this company, doesn't PayPal realize it's encouraging scams and fraudulent activities?
Chinese Web Sites or on Facebook easy to spot so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.
In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country.
Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.
Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction .....
I sure wish we could rate merchandise and companys on Paypal the way you can on Amazon. I have been suckered into several purchase now that are coming from China. Pain in the **bleep**!! I wouldnt buy anymore if it came for there but it can be hard to tell. Then when it gets here its too expensive to send back!! Has anyone bought and actually received merchandise from ORDERPLUS INTERNATIONAL LIMITED? They billed e on Jan 12th but here on Jan28th I have yet to get a package or even an email!
Shipping from China take a few to several weeks. This merchant has been discussed before so a web search can pull up some stuff on them. Stick to stores you know are in the US for sure and who are reputable and know that deliver as described. You have 180 days from date of payment to dispute.
Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received (INR) dispute or Significantly Not As Described (SNAD) dispute.
Remember to a web search on merchant/site before buying. No info on the web? Best to keep it movin'. Anyone can set up a shop or buy a facebook ad. Buyer beware. Too good and nifty to be true, it usually is.